Shipping policy
Shipping Policy
Last updated: May 2026
Thank you for shopping at Nova Baazar. We are committed to delivering your order accurately, in good condition, and on time.
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time Once dispatched, estimated delivery times are:
- Standard International Shipping: 10–20 business days
- Express Shipping (where available): 7–12 business days
Please note that delivery times may vary due to customs clearance, local postal delays, or peak seasons.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available on qualifying orders — check the product page or active promotions for details.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.
Customs, Duties & Taxes Nova Baazar ships internationally. Your order may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the buyer's responsibility and are not included in our product prices or shipping fees. Please check with your local customs office for more information.
Lost or Delayed Packages If your order has not arrived within the estimated delivery window, please contact us at support@novabaazar.xyz. We will investigate and work to resolve the issue as quickly as possible.
Returns & Refunds Please refer to our [Return Policy] for full details on returns, exchanges, and refunds.
Contact Us For any shipping-related questions, please reach out to us:
- Email: support@novabaazar.xyz
- Response time: Within 24–48 business hours